EN 301 549
The European standard specifying accessibility requirements for public procurement of ICT products and services across Europe.
Technical Scope & Purpose
EN 301 549 maps directly to WCAG 2.1 Level AA for web and mobile content (Clause 9 and 10), but adds extensive requirements for hardware, two-way voice communication, video capabilities, and non-web software.
Core Requirements & Success Criteria
Clause 9: Web
Applies WCAG 2.1 Level A and AA criteria directly to public sector and procured web services.
Clause 10: Non-Web Documents
Applies WCAG criteria to digital documents, including PDF/UA and office documents.
Clause 11: Software
Applies accessibility criteria to desktop and native mobile software, requiring interoperability with platform assistive technologies.
Clause 12: Documentation & Support
Requires user guides, technical documentation, and customer support services to be accessible.
Applicability & Scope
- EU Public Sector Bodies
- Global Vendors selling to European Governments
- Multinational Enterprises operating across the EU
TaggedWorks Engineering Role
We help global software vendors evaluate their products against EN 301 549 criteria and prepare EU-compliant VPAT/ACRs.
Ensure your digital platforms meet global accessibility standards.
Our senior accessibility engineers audit and remediate digital applications against WCAG, Section 508, EN 301 549, and PDF/UA, and document the test evidence.